Effective Date: 19 April 2025
Contact Email: info@yalaadventures.com

Yala Adventures (operated by Shehan Safari Jeep Tours, referred to as “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.yalaadventures.com, communicate with us, or use our services.

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Nationality
  • Passport or ID (for park entry when required)
  • Tour preferences (date, group size, pickup details)
  • Payment details (only via secure third-party payment processors)

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type and operating system
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To process bookings and confirm reservations
  • To communicate with you regarding your tour or inquiries
  • To improve our website, services, and customer experience
  • To comply with legal or regulatory obligations (e.g., park authority requirements)
  • For marketing and promotional purposes (only with your consent)

3. Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze website traffic
  • Improve site functionality and security
  • Remember user preferences

You can control cookie settings through your browser. However, disabling cookies may affect your browsing experience.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share your data only in the following circumstances:

  • With national park authorities (for park entry compliance)
  • With payment processors (for secure transactions)
  • With our staff and partners who require the information to deliver the service
  • When required by law or court order

All third parties are bound by confidentiality and data protection obligations.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include secure hosting, SSL encryption, and restricted access to sensitive data.

However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain data processing
  • Withdraw consent for marketing emails

To exercise any of these rights, please contact us at info@yalaadventures.com.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes listed above
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

8. International Transfers

If you are located outside Sri Lanka, please note that your information will be transferred to and processed in Sri Lanka. By using our services, you consent to this transfer.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Effective Date.” Please review it periodically to stay informed.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: info@yalaadventures.com
Website: www.yalaadventures.com